Checking Firmware Version on a Decora Smart Wi-Fi Device
Firmware is used to improve performance and add features to your Decora Smart Wi-Fi device. The app keeps track of each device and will prompt you when an update is available. Depending on the age of your Decora Smart Wi-Fi device and the current firmware the update may follow one of two possible procedures.
Is an Update available?
On the home screen review the top icons. The number of devices with an available update will show on the far right Updates icon. If you are using a Smart Load Center and the Updates tile does not appear, use the Systems Updates option in the System Menu (3 lines in lower right corner).
Most updates must be downloaded by the devices from the My Leviton Service prior to the update appearing in the My Leviton app. Depending on the device and networking conditions this typically takes around 10 minutes. Under normal use the download occurs in the background. The only time a delay may be important to note is immediately after the product installation.
Notes for DN No-Neutral users:
- The DN No-neutral devices may take considerably longer, it is best to budget approximately an hour prior to the update appearing in the My Leviton app
- The MLWSB Bridge firmware is separate from the DN device firmware
- An update for the bridge may appear earlier than a DN device after an installation
Applying an Update
When an update is available tap on Updates, or System Updates in the system menu to learn more:
Note, if a DWVAA, D26HD, DN6HD or D23HL is on during an update the light will briefly turn on and then on again during the device restart.
Two different types of updates may be found.:
Beginning August 2020 the firmware update process was enhanced to allow multiple devices to update firmware simultaneously. All devices that show under Updates can be initiated from the My Leviton app regardless where it is connected to the internet and it takes less than 30 seconds.
Press update and the mobile device will instruct the Decora Wi-Fi device to apply the update. If you want to update all at the same time press Update All.
As each device is updated and check in they will be removed from the list until all devices are updated.
If a Manual Update appears the mobile device must be on the same Wi-Fi network as the Decora Smart Wi-Fi device. Updating to current firmware will allow you to use the newer updated process the next time an update is available. Once complete will no longer need to use the manual update process.
Each device that needs an update will be listed:
Press update and the mobile device will send the update and the device will reboot. The process takes 45 seconds to a minute. If you receive an error message "Local Wi-Fi Network Failure" please follow the link for more details.